In this update, there’s some useful information on keeping your finances in good shape during these difficult times. We also have an opportunity to join our team as a Finance, Banking and Credit Manager. Plus, please make a note of our updated contact details – the team are working remotely and are still very much on hand to help with your enquiries.
Remember, we’re here for you – our members, so if there’s anything we can help with – do get in touch.
Best wishes from all at The Co-op Credit Union
Despite the many challenges we’re all facing at the moment, there are perhaps a few positive aspects to suddenly being forced to slow down and stay indoors as much as possible. Whether that’s connecting with family and friends in new ways or finally getting round to having a good sort out round the house. And if you’ve been putting off getting your finances in order, now could be just the right time…
We’re currently helping many of our members get back on top of their finances with consolidation loans to clear higher-cost debts, or spreading the cost of essential purchases over the next few months. Read more
We are here to help – talk to us
If you’re worried about how the current situation could affect your finances, don’t bury your head in the sand. We’re here for our members and will try our best to help you.
Whether you’re a current borrower and you’re not sure if you can keep up with your repayments, have debts elsewhere that you’re struggling to pay back or have a temporary income shortfall due to enforced isolation, we may be able to help.
Get in touch today to explore the various ways we could help you through this crisis just as we’ve been helping our members for over 20 years.
Introducing Nivo – our new messaging app
We recently launched a new secure messaging app to help speed up the way you can get in touch and apply for loans with us.
Nivo is a secure instant-messaging app for Android and iPhones. It’s just like the messaging apps you use every day, with extra security built in.
We recommend it as the best way to communicate with us, especially for sharing the personal information we require to get you set up, and for sensitive conversations about payments, banking details, and transaction requests.
It’s quick and easy to download and get started, so why not try it today? Find out more
Updates to our contact details
Please note, we’ve recently made some changes to getting in touch, as our team is now working remotely and the office is closed to walk-in visitors.
Phone: 0345 602 3554 – now diverts to answerphone. Please leave a voicemail message with your full name, membership number, phone number & your query – we’ll get back to you ASAP.
New email address: email@example.com
You can also get in touch via our secure messaging app, Nivo. Find out more
Postal correspondence may take a little longer than usual to reach us but we will get back to you as soon as we can.
Are you on Facebook or Twitter?
If so, the best way to keep up to date on all our very latest news, offers and updates is to follow us on our Social Media accounts:
We post regular updates on what’s going on at The Co-op Credit Union, and you can also keep in touch with all our latest news via our blog on the website too. Visit our blog
Is your account online yet?
Online member access is the quickest way to check your balance, reset a forgotten pin, change your bank details, make payments and send secure messages.
It’s available 24/7 – even at weekends, and can be accessed on your laptop, smartphone or tablet. You just need your membership number, mobile number, email address and date of birth to register. These must match what we have on record for your account. If you have any problems, give us a call here at the office on 0345 602 3554 and we’ll be happy to help. Register now