Updated office phone hours from now until Christmas

Once again, in the run-up to Christmas, we’re exceptionally busy helping members with their finances. Consequently from now until Christmas, our phone lines will only be available from 10am – 2pm Monday – Friday. If you’ve sent an email or are awaiting an answer on a Christmas loan application, please allow 2 – 3 working… Continue Reading

Celebrating our ‘International Credit Union Heroes’ on International Credit Union Day

Today is International Credit Union Day, and we’re taking the opportunity to recognise the fantastic work of some of our ‘International Credit Union Heroes’ from around the world who have played such an important role in their local communities and make a huge difference to the international credit union community as a whole. Of course,… Continue Reading

Remembering Graham Southall – our Lifetime President

Sadly, I must report the death of Graham Southall on Thursday 3rd October 2019. None of us were expecting the sudden death of Graham and the loss of this tremendous character is hard to believe and take in. So much has happened as a result of this man. To even begin to estimate the loss to… Continue Reading

Office closed today – 1st October – for staff training

The Credit Union office will be closed on Tuesday 1st October for staff training. Please note, all share withdrawals requested after 3.30pm on Monday 30th September and before 3.30pm on Tuesday 1st October via our online Member Access area will be processed as normal on Tuesday and will credit bank accounts around 4.30pm on Tuesday… Continue Reading

We’re Celebrating our 21st Birthday Today!

Today marks the 21stbirthday of The Co-op Credit Union, which first launched back on 1st October 1998. 21 years later and we’re still going strong! It’s an opportunity for us to say a big thank you to all of our members and the very many supporters, volunteers, board members and staff who have helped support us… Continue Reading

Member’s holiday plans rescued with help from The Co-op Credit Union 

Have your holiday plans been hit by the Thomas Cook collapse this week?  With hundreds of thousands of holidays cancelled, many customers are suddenly trying to find the cash to pay for new bookings at short notice or face missing out on a holiday. We’ve already been talking to members who have been affected and… Continue Reading

Member stories : “The hidden benefit I love to shout about”

By Caroline Sellers, Assistant Secretary at Co-op Group and Co-op Credit Union Member I’m a bit of a fan of credit unions and I encourage everyone to join, particularly new colleagues who might not be aware of the services they offer. I always say it’s like a kind of hidden benefit, helping you spread costs… Continue Reading

Co-op Credit Union Team visit Romania for Learning Exchange

Representatives of The Co-op Credit Union recently took part in a learning exchange with Romanian credit unions in Bucharest as part of an Erasmus-sponsored programme. Chris Smith, David Fawell and Matthew Watkins from our team joined staff and board directors from 14 credit unions, the Association of British Credit Unions (ABCUL) and Liverpool John Moores… Continue Reading

We’re Recruiting: Chief Executive Officer

We are recruiting for a Chief Executive Officer for The Co-op Credit Union Salary: £45k-£55k The Co-op Credit Union serves members working in co-operative organisations across the UK. It has over 8,500 members and assets of over £5m and is based in Manchester. It is regulated by the PRA and FCA and is a member… Continue Reading

We’re hiring! – Member Services Officer vacancy, full or part-time role

A position has arisen to join our busy Manchester based office team as a Member Services Officer on either a full or part-time basis. We’re looking for a motivated, hard-working individual for a minimum of 3 days per week, Wednesday – Friday with up to full-time hours available. The contract is initially 6 months, salary… Continue Reading