Contact us
Need help or have a question? You can reach us through our members app, phone, email, or post. Our friendly team is here to support you and will respond as soon as possible.
Explore our FAQs below, or contact us directly for assistance.
Where we live
Address
The Money Co-op
Lock 50, Oldham Road, Rochdale, OL16 5RD
Call
01706 298 966
Existing member?
The quickest and most secure way to get in touch is to contact us when logged into your account.
Non-member?
If you have a question about joining, or any aspect of membership, loans or saving with us, there’s a good chance it’s covered in our FAQs.
Alternatively, phone or email us and we’ll get back to you as soon as we can.
FAQs
Our team is available from 9am to 4:30pm on Monday to Friday. We’re closed on Bank Holidays.
The quickest way is through your online member services – our members app or online portal. Message us anytime, and we’ll get back to you during office hours. You can also give us a call on 01706 298 966 or email us info@themoney.coop.
Get the app
With The Money Co-op app, you can easily check your savings and loan balances, view transactions, request withdrawals, and apply for a loan. You can also add or remove linked bank accounts – all from your phone. Download links for Iphone and Android are available on the bottom of the member login page on the link below.
-
Complaints
We always aim to provide excellent service, but if we’ve fallen short, we want to make it right.
You can let us know using any of the usual contact methods or submit a formal complaint by emailing us at feedback@themoney.coop