Contact The Co-op Credit Union

Please note, our services are still open, although the office closed to walk in visitors, and we have made some changes to getting in touch during this unprecedented time. See our full Coronavirus update for members here.

Phone: 0345 602 3554 – our telephone service now diverts all calls to a voicemail inbox – if you leave a message clearly stating your full name, membership number, contact telephone number and the nature of your query we will get back to you as soon as we can

App: Chat via our secure and convenient messaging app, Nivo, during office hours and we’ll get back to you ASAP.
Find out more or download now

Email: has changed to credit.union@co-operativecreditunion.coop.  Note: emails sent to the old address (credit.union@coop.co.uk) will be automatically forwarded.  We will service these enquiries as normal.

Postal address: 1 Angel Square, Manchester, M60 0AG. (however the office is closed to walk-in visitors).

Business Hours: 9am to 4.30pm Monday, Wednesday, Thursday and Friday. 10am – 4.30pm Tuesday.

Closed bank holidays.

Note, our office is now closed to walk-in visitors.