Contact The Co-op Credit Union

Covid 19 Service Update:
The office is closed to walk-in visitors, and we have made some changes to getting in touch during this unprecedented time. See our full Coronavirus update for members here.

Getting in touch

Business Hours: 9am to 4.30pm Monday, Wednesday, Thursday and Friday. 10am – 4.30pm Tuesday.

Closed bank holidays.

Phone: 0345 602 3554 – our telephone service now diverts all calls to a voicemail inbox – if you leave a message clearly stating your full name, membership number, contact telephone number and the nature of your query we will get back to you as soon as we can during office hours.

App: Chat via our secure and convenient messaging app, Nivo, during office hours and we’ll get back to you ASAP.
Find out more or download now

Email: credit.union@co-operativecreditunion.coop.  Note: any emails sent to our old address (credit.union@coop.co.uk) will be automatically forwarded.  We will service these enquiries as normal.

Postal address: 1 Angel Square, Manchester, M60 0AG. (Note, the office is closed to walk-in visitors).

The Co-op Credit Union
1 Angel Square, Manchester M60 0AG

(Note: the office is currently closed to walk-in visitors)

    Send us a message

    Please complete all your details in the form below, and click send when you have finished.
    For all withdrawal requests please include your date of birth and postcode, to enable us to verify your request.

    Your Name

    Your Account Number (for current members)

    Your Email

    Message, Comment or Query

    Co-operative Credit Footer logos