Contact The Co-op Credit Union

Please note, we have made some changes to getting in touch during this unprecedented time. See our full Coronavirus update for members here.

Phone: 0345 602 3554 – our telephone service will now divert all calls to a voicemail inbox – if you leave a message clearly stating your full name, membership number, contact telephone number and the nature of your query we will get back to you as soon as we can

App: Chat via our secure and convenient messaging app, Nivo, during office hours and we’ll get back to you ASAP.
Find out more or download now

Email: has changed to credit.union@co-operativecreditunion.coop.  Note: emails sent to the old address (credit.union@coop.co.uk) will be automatically forwarded.  We will service these enquiries as normal.

Postal address: 1 Angel Square, Manchester, M60 0AG.

Business Hours: 9am to 4.30pm Monday, Wednesday, Thursday and Friday. 10am – 4.30pm Tuesday.

Closed bank holidays.

Note, our office is now closed to walk-in visitors.