Member Update: Contacting the Office During this Busy Period

Due to exceptional demand at present, our phone lines will be available as follows-

Monday 10am – 4pm

Tuesday 12.30pm – 4pm

Wednesday 10am – 4pm

Thursday 12.30pm – 4pm

Friday 10am – 4pm

If you are requesting a withdrawal, you can do this via our online Member Access Area. All withdrawals requested before 3.30pm Monday – Friday will be processed and transferred to your bank account by 5pm the same day. After 3.30pm or during the weekend will be processed the following working day by 5pm.

If you are not registered for online access, you can register here –

We apologise for any inconvenience and your patience is most appreciated.