Once again, in the run-up to Christmas, we’re exceptionally busy helping members with their finances.
Consequently from now until Christmas, our phone lines will only be available from 10am – 2pm Monday – Friday.
If you’ve sent an email or are awaiting an answer on a Christmas loan application, please allow 2 – 3 working days for a reply.
24/7 online access: For a much faster service, you can use our online member access area.
You can check your balance, request same-day transfers (before 3.30pm) and send secure messages.
Not yet registered? it’s quick and easy to get going, you just need your membership number and a few details to get online:
Finally, if you’re thinking of applying for a Christmas loan, don’t leave it until the last minute to submit your application. More details and how to apply here.
Many thanks for your patience during this busy period.